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Thread: how slow is NCsoft support?

  1. #1

    Join Date
    Mar 2006
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    how slow is NCsoft support?

    Hi, i just sent to NCsoft to get back my PlayNC master account to get my guild wars account which seems to have been hacked yesterday due to the reset password email i got from NC, i sended all information NCsoft wanted, such as my serial keys for guild wars, and now they have just sent my message to different support teams with no answers only saying they are redirecting to another support team, how long can this take?
    <a href=\"http://eu.playstation.com/psn/profile/Gurra300/\"><img src=\"http://mypsn.eu.playstation.com/psn/profile/Gurra300.png\" border=\"0\" /></a>

  2. #2
    Xfire Loyalist
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    RE: how slow is NCsoft support?

    I would say up to two or three days. I havn't had to deal with ncsoft support but that's how much time I tend to expect things of the sort to take becuase you can never tell just how busy the people are.
    Yes, I am southern. That means I'm a racist warmonger that worships Christ and lives on Welfare. Also, there is no such thing as an electric car, the world is going to end in 2012 and I'm going to be a fairy princess when I grow up.

  3. #3

    Join Date
    Mar 2006
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    RE: how slow is NCsoft support?

    Quote Originally Posted by colosusjokers
    I would say up to two or three days. I havn't had to deal with ncsoft support but that's how much time I tend to expect things of the sort to take becuase you can never tell just how busy the people are.
    true, hope i get my damn account back, god i hate hackers
    <a href=\"http://eu.playstation.com/psn/profile/Gurra300/\"><img src=\"http://mypsn.eu.playstation.com/psn/profile/Gurra300.png\" border=\"0\" /></a>

  4. #4

    Join Date
    Sep 2008
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    193

    RE: how slow is NCsoft support?

    GL with your fight.
    goldsellers are doing most of the hacking.
    Infact /b/ even hates them.

    NCSoft support may take a while, at least its faster than their servers :P

  5. #5

    Join Date
    Sep 2009
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    243

    RE: how slow is NCsoft support?

    Quote Originally Posted by colosusjokers
    I would say up to two or three days. I havn't had to deal with ncsoft support but that's how much time I tend to expect things of the sort to take becuase you can never tell just how busy the people are.
    Are you a GM?

  6. #6
    Xfire Loyalist
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    RE: how slow is NCsoft support?

    Quote Originally Posted by captrex66
    Quote Originally Posted by colosusjokers
    I would say up to two or three days. I havn't had to deal with ncsoft support but that's how much time I tend to expect things of the sort to take becuase you can never tell just how busy the people are.
    Are you a GM?
    A game master? No, that was just an educated guess.
    Yes, I am southern. That means I'm a racist warmonger that worships Christ and lives on Welfare. Also, there is no such thing as an electric car, the world is going to end in 2012 and I'm going to be a fairy princess when I grow up.

  7. #7

    RE: how slow is NCsoft support?

    Quote Originally Posted by ababfallz
    GL with your fight.
    goldsellers are doing most of the hacking.
    Infact /b/ even hates them.

    NCSoft support may take a while, at least its faster than their servers :P
    Oh so thats why the new safety thing was added at the log in asking for your character name.

  8. #8

    RE: how slow is NCsoft support?

    I actually Sent a help thing, for me it took 20-40 minutes. But thats just me, I guess.
    Milk and Cereal Milk And Cereal Milk and Cereal Cereal and Milk

  9. #9

    RE: how slow is NCsoft support?

    Quote Originally Posted by ababfallz
    GL with your fight.
    goldsellers are doing most of the hacking.
    Infact /b/ even hates them.

    NCSoft support may take a while, at least its faster than their servers :P
    well, /b/ hates most everything.
    I don't actually believe /b/ has anything it doesn't hate. just things they hate less.
    -Ibu-
    Politics and everything else always comes down to personal opinion, fists, and which way the guns are pointing. But in the end it doesn\'t matter, because the same assholes will be pissing on you no matter what their name tags say.

  10. #10

    Join Date
    Aug 2010
    Posts
    10

    RE: how slow is NCsoft support?

    why are people still posting here, OP was in 2009, if ncsoft hasn't responded by now they are pathetic...

  11. #11

    RE: how slow is NCsoft support?

    Quote Originally Posted by fiy
    why are people still posting here, OP was in 2009, if ncsoft hasn't responded by now they are pathetic...
    Lol okay [KISS] member, chill out.

  12. #12
    Xfire Loyalist
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    Dec 2005
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    4,075

    RE: how slow is NCsoft support?

    Lol, i've heard really bad things about KISS in-game. Are they all Pr*cks?

    Just with them saying they've got loads of members,guilds etc i would assume they would set an example however, power does distort peoples minds.

  13. #13
    Xfire Loyalist
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    RE: how slow is NCsoft support?

    Quote Originally Posted by mattydeez90
    Lol, i've heard really bad things about KISS in-game. Are they all Pr*cks?

    Just with them saying they've got loads of members,guilds etc i would assume they would set an example however, power does distort peoples minds.
    I don't know much about KISS other than the fact that they pulled the same thing as Army of Korthos(a DDO guild on the Argonessan server).

    Basically, they did everything... all the way down to randomly inviting non-guilded players without even asking first for recruiting. Guilds like that always focus on getting the highest number of people without regards to how it's done or what kind of people they are bringing in. As such I wouldn't be surprised if what you heard is true as I would assume you would either get that or what AoK did in being regarded as a conglomerate of extremely sub-par players.

    Having a lot of people can be a boon but there are some forms of recruiting that honestly should be avoided for this reason. That's my take on it anyways.
    Yes, I am southern. That means I'm a racist warmonger that worships Christ and lives on Welfare. Also, there is no such thing as an electric car, the world is going to end in 2012 and I'm going to be a fairy princess when I grow up.

  14. #14

    Join Date
    Oct 2011
    Posts
    21

    RE: how slow is NCsoft support?

    laziest company ever.during in-game experience the staff can't solve any issue and its ticketing system fail.. they will just recognize you if your listed in the high spender list. suck but true

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